ServiceNow | Sustainability & Chart

US81762P1021

Basic information on ServiceNow

Location: United States

Industry: Information & Telecommunications

Website

Impact Score

Description ServiceNow

ServiceNow provides cloud-based platforms and solutions to manage digital workflows for enterprise operations, enhancing efficiency across organizations.

ServiceNow Sustainability Performance

Climate

58%

Renewable Energy

ServiceNow obtains 97,4% of its energy from renewable energies. Target value per method: min. 100%

Greenhouse Gas Emissions

ServiceNow emits 61% of its CO₂ budget of 141,857 tons of CO₂ equivalent. Target value per method: max. 100% of CO₂ budget

Supply Chain

Taking into account the entire supply chain, ServiceNow emits 2,9 times its CO₂ budget of 141,857 tons of CO₂ equivalent. Target value per method: max. 100% of CO₂ budget

Recycling and Recovery of Waste

No data available for ServiceNow. Target value per method: min. 75%

Society

52%

Union Formation and Collective Bargaining Power

ServiceNow issues 10,1% collective agreements. Target value per method: min. 80%

CEO Pay Ratio

CEO William R. McDermott earns 251 times the median salary of employees. Target value per method: max. 30 times

Employee Turnover Rate

ServiceNow has an employee turnover rate of 6,1%. Target value per method: max. 5%

Harassment and Discrimination at the Workplace

ServiceNow meets 4 quality criteria for handling harassment and discrimination at the workplace. Target value per method: 4 quality criteria

Gender

67%

Women on Board

ServiceNow has 31,3% women across its top leadership and supervisory bodies. Target value per method: min. 40%

Gender Pay Gap

No data available for ServiceNow. Target value per method: max. 3%

Women in Management

ServiceNow employs 35% female managers. Target value per method: min. 40%

Glass Ceiling

The proportion of women in senior management at ServiceNow is 99,7% of the proportion of women in the overall workforce. Target value per method: min. 90%

Sustainable [100]

Almost sustainable [67-99]

Moderate [34-66]

Not sustainable [0-33]

No data

Renewable Energy

Greenhouse Gas Emissions

Supply Chain

Waste Recycling

Sustainable [100]

Almost sustainable [67-99]

Moderate [34-66]

Not sustainable [0-33]

No data

We measure the sustainability of companies based on 12 criteria.Indicators range from 0 to 100: values from 0 to 33 are shown in red (“not sustainable”), values from 34 to 66 in yellow (“moderate”), values from 67 to 99 in light green (“almost sustainable”), and a value of 100 in green (“sustainable”). Learn more about our method.

Compare ServiceNow with ...

ServiceNow

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Impact Score

Climate

Society

Gender

58%

52%

67%

ServiceNow

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Impact Score

Climate

Society

Gender

Sources of sustainability performance

Metric	Value	Unit	Year	PDF Name	PDF Page
CEO Pay Ratio
CEO-to-median-salary-ratio	251	Ratio	2025	sec-def-14a-2025-remuneration-report.pdf	98
CEO name	William R. McDermott		2025	sec-def-14a-2025-remuneration-report.pdf	118
Employee Turnover Rate
Voluntary employee turnover	6,1	%	2025	servicenow-corporate-sustainability-report-2026.pdf	31
Glass Ceiling
Women in workforce	35,1	%	2025	servicenow-corporate-sustainability-report-2026.pdf	31
Women in management	35	%	2025	servicenow-corporate-sustainability-report-2026.pdf	31
Greenhouse Gas Emissions
Scope 2 emissions, location based	84 164	mtCO2e	2025	servicenow-corporate-sustainability-report-2026.pdf	22
Scope 1 emissions	2 485	mtCO2e	2025	servicenow-corporate-sustainability-report-2026.pdf	22
Number of employees	29 187	people	2025	servicenow-corporate-sustainability-report-2026.pdf	31
Harassment and Discrimination at the Workplace
Incident notification mechanism	Yes		2025	servicenow-corporate-sustainability-report-2026.pdf	41
Anti-discrimination policy	Yes		2025	servicenow-corporate-sustainability-report-2026.pdf	36
Confidentiality mechanisms	Yes		2025	servicenow-corporate-sustainability-report-2026.pdf	38
Retaliation safeguards	Yes		2025	code-of-business-conduct-ethics-policy.pdf	13
Renewable Energy
Total renewable energy consumption	257 743	MWh	2025	servicenow-corporate-sustainability-report-2026.pdf	25
Total energy consumption	264 742	MWh	2025	servicenow-corporate-sustainability-report-2026.pdf	25
Supply Chain
Scope 2 emissions, location based	84 164	mtCO2e	2025	servicenow-corporate-sustainability-report-2026.pdf	22
Number of employees	29 187	people	2025	servicenow-corporate-sustainability-report-2026.pdf	31
Scope 3 emissions	317 093	mtCO2e	2025	servicenow-corporate-sustainability-report-2026.pdf	22
Scope 1 emissions	2 485	mtCO2e	2025	servicenow-corporate-sustainability-report-2026.pdf	22
Union Formation and Collective Bargaining Power
Collective bargaining agreements coverage	10,14	%	2025	servicenow-corporate-sustainability-report-2026.pdf	30
Women on Board
Women on supervisory board	3	people	2025	sec-def-14a-2025-remuneration-report.pdf	48
Executive board size	6	people	2025	sec-def-14a-2025-remuneration-report.pdf	50
Women on executive board	2	people	2025	sec-def-14a-2025-remuneration-report.pdf	50
Supervisory board size	10	people	2025	sec-def-14a-2025-remuneration-report.pdf	47
Women in Management
Women in management	35	%	2025	servicenow-corporate-sustainability-report-2026.pdf	31

Note: The PDF pages given here refer to the page in the PDF document, which is not necessarily the one found in the footer of the page. For example, page 10 is the 10th page in the document, even if it is labeled as page 8.

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