Teleperformance | Sustainability & Chart

FR0000051807

Basic information on Teleperformance

Location: France

Industry: Administrative & Support Services

Website

Impact Score

Description Teleperformance

Teleperformance SE provides outsourced omnichannel customer experience management, serving various sectors worldwide.

Teleperformance Sustainability Performance

Climate

78%

Renewable Energy

Teleperformance obtains 46,5% of its energy from renewable energies. Target value per method: min. 100%

Greenhouse Gas Emissions

Teleperformance emits 9% of its CO₂ budget of 2 million tons of CO₂ equivalent. Target value per method: max. 100% of CO₂ budget

Supply Chain

Taking into account the entire supply chain, Teleperformance emits 27% of its CO₂ budget of 2 million tons of CO₂ equivalent. Target value per method: max. 100% of CO₂ budget

Recycling and Recovery of Waste

Teleperformance recycles 49% of its waste. Target value per method: min. 75%

Society

54%

Union Formation and Collective Bargaining Power

Teleperformance issues 39% collective agreements. Target value per method: min. 80%

CEO Pay Ratio

CEO Jorge Amar earns 59 times the median salary of employees. Target value per method: max. 30 times

Employee Turnover Rate

Teleperformance has an employee turnover rate of 73%. Target value per method: max. 10%

Harassment and Discrimination at the Workplace

Teleperformance meets 4 quality criteria for handling harassment and discrimination at the workplace. Target value per method: 4 quality criteria

Gender

74%

Women on Board

Teleperformance has 38,1% women across its top leadership and supervisory bodies. Target value per method: min. 40%

Gender Pay Gap

No data available for Teleperformance. Target value per method: max. 3%

Women in Management

Teleperformance employs 48,8% female managers. Target value per method: min. 40%

Glass Ceiling

The proportion of women in senior management at Teleperformance is 92,8% of the proportion of women in the overall workforce. Target value per method: min. 90%

Sustainable [100]

Almost sustainable [67-99]

Moderate [34-66]

Not sustainable [0-33]

No data

Renewable Energy

Greenhouse Gas Emissions

Supply Chain

Waste Recycling

Sustainable [100]

Almost sustainable [67-99]

Moderate [34-66]

Not sustainable [0-33]

No data

We measure the sustainability of companies based on 12 criteria.Indicators range from 0 to 100: values from 0 to 33 are shown in red (“not sustainable”), values from 34 to 66 in yellow (“moderate”), values from 67 to 99 in light green (“almost sustainable”), and a value of 100 in green (“sustainable”). Learn more about our method.

Compare Teleperformance with ...

Teleperformance

?

Impact Score

Climate

Society

Gender

78%

54%

74%

Teleperformance

?

Impact Score

Climate

Society

Gender

Sources of sustainability performance

Metric	Value	Unit	Year	PDF Name	PDF Page
CEO Pay Ratio
CEO-to-median-salary-ratio	59,24	Ratio	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	209
CEO name	Jorge Amar		2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	152
Employee Turnover Rate
Employee turnover	73	%	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	115
Glass Ceiling
Women in workforce	52,6	%	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	186
Women in management	48,8	%	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	89
Greenhouse Gas Emissions
Number of employees	485 606	people	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	115
Scope 2 emissions, location based	190 378	tCO2e	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	105
Scope 1 emissions	21 997	tCO2e	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	105
Harassment and Discrimination at the Workplace
Incident notification mechanism	Yes		2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	136
Anti-discrimination policy	Yes		2025	10tp-group-diversity-equity-and-inclusion-policy.pdf	2
Confidentiality mechanisms	Yes		2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	136
Retaliation safeguards	Yes		2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	136
Renewable Energy
Total energy consumption	442 264	MWh	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	106
Total renewable energy consumption	205 551	MWh	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	106
Supply Chain
Scope 2 emissions, location based	190 378	tCO2e	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	105
Scope 1 emissions	21 997	tCO2e	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	105
Number of employees	485 606	people	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	115
Scope 3 emissions	427 101	tCO2e	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	105
Union Formation and Collective Bargaining Power
Collective bargaining agreements coverage	39	%	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	124
Recycling and Recovery of Waste
Waste recycled	49	%	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	108
Women on Board
Women on supervisory board	5	women	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	177
Supervisory board size	13	people	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	84
Executive board size	8	people	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	186
Women on executive board	3	people	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	186
Women in Management
Women in management	48,8	%	2025	ed60fcd9-4f8b-4419-b5d8-1c3f598fb389.pdf	89

Note: The PDF pages given here refer to the page in the PDF document, which is not necessarily the one found in the footer of the page. For example, page 10 is the 10th page in the document, even if it is labeled as page 8.

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Teleperformance | Sustainability & Chart

Basic information on Teleperformance

Description Teleperformance

Teleperformance Sustainability Performance

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Teleperformance

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